written by Peter Bergson, OC Co-Founder One of the most valuable insights gained during my years as a consultant with Synectics, Inc.—the creative group problem-solving firm that helped inspire the Open Connections approach to education—has to do with a theory of human motivation. Our noble leader, George Prince, called it Impression Management. Attention to this aspect of group process has saved me endless hours of needless conflict. Falling prey to it, on the other hand, has resulted in unnecessary conflict and emotional distress. As with several other “morals-to-the-story” of process consciousness, this one is worth taking seriously.
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March 2016
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